Keith I Dougan

CEO/ President

Keith is a seasoned entrepreneur and co-founder of Q Solutions, LLC, established in 2009. With over 30 years of experience in sales, management, and operations, he has developed a keen insight into the payment systems industry. Formerly the business development manager at a leading independent sales organization, Keith now drives the strategic operations of Q Solutions, focusing on cultivating valuable partnerships and securing high-volume accounts. His leadership and expertise continue to shape the company’s success in the ever-evolving landscape of payment solutions.

Taryn Newcome

Office Administrator

With more than fifteen years of customer service expertise, Taryn has been a key contributor at Q Solutions, LLC since 2010. Her technical proficiency with crucial software tools enhances our operations, while her dedication to organizational efficiency allows her to seamlessly manage tax documentation, payroll, residuals, and both accounts payable and receivable. Taryn is known for her reliable support of fellow team members, ensuring that everyone has the resources needed to excel. Her strong work ethic and thoroughness make her a cornerstone of our day-to-day success.

Kellie Grayden

Managing Partner

Kellie brings over 20 years of sales expertise and more than a decade in payment processing to her role as a partner at Q Solutions, a company she’s been instrumental in since 2011. Based in Minnesota, she thrives on building lasting relationships and delivering innovative processing solutions tailored to the needs of small- and medium-sized businesses. Her entrepreneurial background, which includes key roles in launching diverse businesses, showcases her commitment to driving growth. When she’s not enhancing business partnerships, Kellie dedicates her time to community service as a board member for two Minnesota non-profits.

You will often see Kellie visiting the Kansas Office as well.

Anthony Grayden

Managing Partner

Meet Anthony, a seasoned partner at Q Solutions with over 15 years of expertise in the payment processing sector and 20 years in sales. Since joining Q Solutions in 2011, he has been instrumental in optimizing operations for medium to large businesses, helping them minimize costs and enhance efficiencies. With a background rooted in corporate business consulting and retail sales, Anthony leverages his extensive knowledge to deliver tailored solutions that drive success. Though based in Minnesota, he’s often found collaborating with the team in the Kansas office, further showcasing his commitment to client satisfaction and operational excellence.

Randi Lavin

Development Manager

Randi, a native of Topeka, Kansas, graduated from high school in 2012. In 2013, she obtained her Certified Nursing Assistant (CNA) credential and spent four years working in the medical field, during which she also earned a certification in medical billing and coding. In 2016, she married her high school sweetheart and became a mother the following year. For over eight years, Randi has embraced the role of a stay-at-home mom, welcoming three additional children into her family. A passionate dog lover, she chose to enter her current industry to acquire new skills while supporting small businesses, all while ensuring she can attend her children’s activities and family events.